One of the biggest challenges in mass catering is managing peak times at lunchtime: numerous hungry guests arrive and long queues form. Reducing or avoiding queues and waiting times is therefore an essential lever for more satisfied guests.

Order terminals can help speed up and automate the ordering and payment process: Customers can place and pay for orders independently without having to queue at a checkout. This makes processes more efficient and increases customer satisfaction.

Advantages for customers and operators

The use of ordering terminals offers several advantages: Ordering and payment processes become faster and easier for guests. Self-checkout can thus equalize long lines and minimize waiting times.
For operators, in turn, ordering terminals can lead to more efficient order and payment processing, with increased throughput at peak times. If the terminals replace regular checkout stations, staff can be deployed more efficiently - making order terminals an important tool in times of staff shortages.

Ordering terminal for communal catering

Technical aspects of order terminals

The order terminal has a modular design: In addition to a floor pedestal, it can also be installed on the counter or using a VESA wall mount. Thanks to its fanless design, the order terminal is protected from damage caused by dust, dirt and splash water and is more resistant to shocks and vibrations. Operation is user-friendly and intuitive via a 15.6-inch or 21.5-inch Full HD display, while high-speed processors ensure performance and reliability. In addition, various peripheral devices such as RFID readers, barcode scanners or thermal printers can be integrated.

Conclusion: Effective solution for company restaurants

Ordering terminals are an effective solution to the challenges of mass catering: They can be used both to minimize waiting times and shorten checkout lines, and to mitigate staff shortages.
In addition, ordering processes become much faster and easier for customers and guests: Ordering terminals thus make a significant contribution to increasing customer satisfaction and efficiency, and make an important contribution to optimizing processes and enhancing service quality.