Operators of company restaurants are often faced with the challenge of achieving the most even utilisation possible. Especially at peak times, restaurants quickly become full. This is associated with long waiting times, not enough free seats and dissatisfied customers. Official requirements for maximum occupancy and compliance with minimum distances have also exacerbated these problems.
With the 2D customer frequency meter from kamasys GmbH, you can record the current customer volume in your company restaurants in real time: The sensors at the entrances and exits reliably count - thanks to the stereoscopic camera - the through traffic. The system thus allows precise admission control. The access control can be visualised via a tablet, monitor or TV using a traffic light system.
100% data protection guaranteed
To ensure 100 percent data protection, we work with anonymization level 3. In concrete terms, this means that no personal data such as tracking or screen information is collected. The system only collects the pure count data for frequency measurement.
A sensor master key is required to lower this anonymization level. This is device-specific and can only be requested from the manufacturer.
Increase customer satisfaction
Our customer frequency meter is part of the "My Lunch" product range and thus connected to the Konka Management Suite back-end system: Your customers can view the current occupancy of the company restaurant in advance via the Mittagstisch app or the web meal plan, draw comparisons with previous days and find the optimal time for a restaurant visit.
Unnecessary waiting times can be reduced to a minimum and the satisfaction of your customers and guests increases.
"Rush hour. Waiting times. Visit duration. Achieve even utilization."
Achieve uniform utilization
The video-supported customer frequency measurement with highest counting accuracy supports you to achieve a consistent utilization in your communal catering. On the one hand, visitor flows can be effortlessly controlled via the admission display, and on the other hand - graphically processed - important statistics on the utilization of individual company restaurants are available: On which day at which time how many people were guests? This helpful information can be used to better plan available personnel or to identify weak points in the operating process.
Effortlessly integrated lightweight
The 2D customer frequency meter of kamasys GmbH impresses with small dimensions, low weight and can be integrated into existing networks without problems via a shielded Cat 5 RJ-45 cable. The measurement takes place within a pre-configured viewing area: Depending on the installation height, a monitoring area of up to 7.00 x 5.00 meters is possible. In this area, even people of above-average height (up to 2.20 meters) are reliably detected and counted.
Conclusion: More consistent utilization and more satisfied customers
Video-supported real-time frequency measurement with the highest counting accuracy means that you and your customers can always check the current occupancy rate in the company restaurant, thereby equalizing peak times.
Users of the lunch app or the web meal plan can check the occupancy rate while still in the office and know in advance whether it makes more sense to visit the restaurant now or at a later time. The resulting avoided waiting time significantly increases customer satisfaction.
As an entrance control system, the 2D customer frequency meter also supports you in complying with access restrictions: The visual display in the entrance area makes additional staff for the control unnecessary and you can use your employees more efficiently.
